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Well, that’s it for my first day at ITxpo. I’m off to Toronado.
Hey, a quick thought to other bloggers at the conference: while Gartner is mediating a networking breakfast on blogging on Thursday, I’ll be heading out on Wednesday night. If you’re interested in having an impromptu blogging meet-up on Tuesday or Wednesday—in or out [...]

After the posting flurry of the morning, my battery (laptop and biological—damned jet lag) ran out, so I caught a nap before heading back to the Moscone for the afternoon sessions and the opening of the ITxpo floor. The sessions that I attended after the IBM presentation were complementary, so I’m going to wrap my [...]

IBM unveils a stack of IT Service Management products, including new products and fourteen enhanced products. Key is an open federated configuration management database. Positioning as helping provide tools and practices to make ITIL more implementable. More coming…
IBM says that they’re uniquely positioned to bridge development and infrastructure, between Rational and Tivoli. This positions them [...]

Web Services in the Enterprise (Frank Kenney): Not about having services but about controlling them. Theme emerging from conference so far: important thing is to ensure that what is provisioned is supported. Show customers (partners, end users) that management layer is in place. Kenney discusses ESBs, APS and middleware, as well as vendor strategy, in [...]

Implementing ITIL (Shafqat Azim): suggestions include defining service catalog up front, defining dependencies (messaging systems, reporting systems); manage communications about benefit of process up to management and out to users; have a clear taxonomy and way of describing the scope of your initiative; have a clear vision of where you’re going; look at a reference [...]

The opening Gartner keynote is a tad condescending in the opening (who told Gartner’s CEO to cite “portal software” as an example of complex new IT challenges?), but quickly gets more interesting and starts delivering some insights, including: a quote attributed to Ezra Pound (“Man is an overcomplicated organism. If he is doomed to extinction [...]

I don’t know how much blogging I’ll be doing at the Gartner conference, but apparently the conference organizers have already beaten me to it: check out the official conference blog. And they are offering to point to other blogging coverage from attendees. Cool. Next thing you know they’ll be rockin’ it unconference style. Or not. [...]

I made it to San Francisco last night, no thanks to our travel agency. Not only did the hotel not have my reservation, but somehow they had decided that it was perfectly OK to offer my an itinerary that flew into La Guardia and took off again from JFK. It turns out that the two [...]