• Posted by Tim Jarrett
  • On February 22, 2008

  • Filed under ProductManagement

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How to say “no” to feature requests

I am in awe of another product manager: the Cranky Product Manager. She posts infrequently but many of her posts are brilliant.
One from last year on “how to say no” to customer or sales feature requests caught my attention. Many of the comments on the post were insightful and mirrored my experience with dealing with [...]

  • Posted by Tim Jarrett
  • On February 22, 2008

  • Filed under Virginia

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RIP, Nora McGillivray

If I don’t want to get morbid and maudlin, I suppose I should stop reading the “In Memoriam” section of the UVA Alumni Magazine. But then I would never know when I was impoverished by the death of a friend or acquaintance.
Today I learned that Nora McGillivray was killed, or killed herself, last September; [...]